--- title: "Cirface FAQs: Pricing, Training, Support, and More | Cirface Knowledge Base" description: Quick answers to the most common questions about Cirface’s services, pricing, training logistics, and support. If you’re new to working with us, start --- [Skip to content](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#main-content) English Show submenu for translations [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new) [![Cirface_Blue Yellow - 1920](https://help.cirface.com/hs-fs/hubfs/Cirface/%5BCirface%5D%20Logo%20and%20Branding/Cirface_Blue%20Yellow%20-%201920.png?width=150&height=60&name=Cirface_Blue%20Yellow%20-%201920.png)](https://help.cirface.com/en/knowledge) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new) - [Contact us](https://cirface.com/contact) [Contact us](https://cirface.com/contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Cirface Knowledge Base](https://help.cirface.com/en/knowledge) 2. [Cirface FAQs: Pricing, Training, Support, and More](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more) # Cirface FAQs: Pricing, Training, Support, and More Quick answers to the most common questions about Cirface’s services, pricing, training logistics, and support. If you’re new to working with us, start ## Getting Started - [What’s the difference between a Connect, Explore, and Kickoff call?](https://help.cirface.com/en/knowledge/whats-the-difference-between-a-connect-explore-and-kickoff-call) ## Pricing & Billing - [Does Cirface Have a Nonprofit Discount Program?](https://help.cirface.com/en/knowledge/does-cirface-have-a-nonprofit-discount-program) - [Can we do the Health Check without purchasing a training package?](https://help.cirface.com/en/knowledge/can-we-do-the-health-check-without-purchasing-a-training-package) - [Is the Health Check included in the training package?](https://help.cirface.com/en/knowledge/is-the-health-check-included-in-the-training-package) - [Do your costs include GST/HST?](https://help.cirface.com/en/knowledge/do-your-costs-include-gst/hst) - [Are the costs in USD or CAD dollars?](https://help.cirface.com/en/knowledge/are-the-costs-in-usd-or-cad-dollars) ## Training & Learning Paths - [Can we customize the training sessions to our workflows?](https://help.cirface.com/en/knowledge/can-we-customize-the-training-sessions-to-our-workflows) - [Do we need to complete Asana 101 and 201 before doing 301?](https://help.cirface.com/en/knowledge/do-we-need-to-complete-asana-101-and-201-before-doing-301) - [How many people can you train at a time?](https://help.cirface.com/en/knowledge/how-many-people-can-you-train-at-a-time) - [How is the training conducted? Virtually? If so, via what platform?](https://help.cirface.com/en/knowledge/how-is-the-training-conducted-virtually-if-so-via-what-platform) ## Support & Post-Implementation Resources - [Understanding Support Services: Cirface vs. Asana](https://help.cirface.com/en/knowledge/understanding-support-services-cirface-vs.-asana) - [What Does Support Look Like Post-Implementation?](https://help.cirface.com/en/knowledge/what-does-support-look-like-post-implementation) - [Is support included with our license plan?](https://help.cirface.com/en/knowledge/is-support-included-with-our-license-plan) - [Do I get access to office hours or follow-ups after training?](https://help.cirface.com/en/knowledge/do-i-get-access-to-office-hours-or-follow-ups-after-training) - [How do I contact support after training?](https://help.cirface.com/en/knowledge/how-do-i-contact-support-after-training) ## Service Details & Deliverables - [How does Cirface spend time on our project?](https://help.cirface.com/en/knowledge/how-does-cirface-spend-time-on-our-project) - [What deliverables will I receive after training or implementation?](https://help.cirface.com/en/knowledge/what-deliverables-will-i-receive-after-training-or-implementation) - [Do we receive documentation of our workflows?](https://help.cirface.com/en/knowledge/do-we-receive-documentation-of-our-workflows) ## Region & Scheduling - [How far in advance can we schedule our sessions?](https://help.cirface.com/en/knowledge/how-far-in-advance-can-we-schedule-our-sessions) - [Can you accommodate international holidays or time zones?](https://help.cirface.com/en/knowledge/can-you-accommodate-international-holidays-or-time-zones) - [What time zones does Cirface support?](https://help.cirface.com/en/knowledge/what-time-zones-does-cirface-support) - [Cirface FAQs: Pricing, Training, Support, and More](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#main-content) - [Getting Started](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#getting-started) - [Pricing & Billing](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#pricing-billing) - [Training & Learning Paths](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#training-learning-paths) - [Support & Post-Implementation Resources](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#support-post-implementation-resources) - [Service Details & Deliverables](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#service-details-deliverables) - [Region & Scheduling](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more#region-scheduling) - [Asana License Management](https://help.cirface.com/en/knowledge/asana-license-management#main-content) - [License Procurement & Ordering](https://help.cirface.com/en/knowledge/asana-license-management#license-procurement-ordering) - [License Onboarding & Account Access](https://help.cirface.com/en/knowledge/asana-license-management#license-onboarding-account-access) - [SSO, SCIM, and Security Setup](https://help.cirface.com/en/knowledge/asana-license-management#sso-scim-and-security-setup) - [Seat & License Management](https://help.cirface.com/en/knowledge/asana-license-management#seat-license-management) - [Sales & Demo Resources](https://help.cirface.com/en/knowledge/sales-demo-resources#main-content) - [Pre-Call Prep](https://help.cirface.com/en/knowledge/sales-demo-resources#pre-call-prep) - [Product & Services Overview](https://help.cirface.com/en/knowledge/sales-demo-resources#product-services-overview) - [Buyer FAQs & Decision Support](https://help.cirface.com/en/knowledge/sales-demo-resources#buyer-faqs-decision-support) - [Services Onboarding](https://help.cirface.com/en/knowledge/services-onboarding#main-content) - [Post-Signature Welcome](https://help.cirface.com/en/knowledge/services-onboarding#post-signature-welcome) - [Kickoff Prep & Discovery](https://help.cirface.com/en/knowledge/services-onboarding#kickoff-prep-discovery) - [Project Delivery & Engagement](https://help.cirface.com/en/knowledge/services-onboarding#project-delivery-engagement) - [Enterprise Admin Enablement](https://help.cirface.com/en/knowledge/enterprise-admin-enablement#main-content) - [Security & Compliance Controls](https://help.cirface.com/en/knowledge/enterprise-admin-enablement#security-compliance-controls) - [Organization Settings & Configuration](https://help.cirface.com/en/knowledge/enterprise-admin-enablement#organization-settings-configuration) - [AI Security & Compliance](https://help.cirface.com/en/knowledge/enterprise-admin-enablement#ai-security-compliance) - [Migration & Upgrades](https://help.cirface.com/en/knowledge/enterprise-admin-enablement#migration-upgrades) - [Training & Adoption](https://help.cirface.com/en/knowledge/training-adoption#main-content) - [Executive Visibility](https://help.cirface.com/en/knowledge/training-adoption#executive-visibility) [![Chill listening crop-3](https://help.cirface.com/hs-fs/hubfs/Cirface/%5BCirface%5D%20Logo%20and%20Branding/Cirface_Blue%20Yellow%20-%201920.png?width=60&height=24&name=Cirface_Blue%20Yellow%20-%201920.png "Chill listening crop-3")](https://cirface.com/) [mailto:info@cirface.com](mailto:info@cirface.com) Copyright © 2025, Cirface