What’s the difference between a Connect, Explore, and Kickoff call?
Learn how each Cirface engagement call serves a different stage in your journey.
Each Cirface engagement call plays a specific role in helping us understand your needs and guide your project forward. Here's how they differ:
Connect Call
Your first meeting with Cirface — a 30-minute introduction.
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We learn about your high-level goals, challenges, and what brought you to us
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You can share where you're struggling, what tools you're using, and what success looks like
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You’ll receive a follow-up recap, and if we're aligned, we’ll book an Explore Call
📖 Learn more: What’s a Connect Call?
Explore Call
A 45–60 minute live working session that dives deep into your workflows.
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You’ll screen share and walk us through your current tools, team structure, and day-to-day tasks
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We ask questions to understand your full process, identify pain points, and assess complexity
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If applicable, you can submit your Workflow Definition Form ahead of time
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From here, we scope the project and begin drafting a proposal
📖 Learn more: Preparing for Your Explore Call
Kickoff Call
The official start of your engagement with Cirface.
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You'll meet your dedicated project team and review your Statement of Work (SOW)
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We'll clarify deliverables, timelines, communication channels, and how we’ll work together
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This call sets the tone for execution and immediately moves into onboarding
📖 Learn more: What to Expect After Signing with Cirface
Each call builds on the last, moving you from initial discovery through detailed planning and finally into execution.