--- title: Workflow Onboarding & User Acceptance Testing (UAT) description: Learn what happens once your Asana workflows are built and how Cirface supports user onboarding, testing, and final adjustments before go-live. --- [Skip to content](https://help.cirface.com/en/knowledge/workflow-onboarding-user-acceptance-testing#main-content) English Show submenu for translations [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new?hsLang=en) [![Cirface\_Blue Yellow - 1920](https://help.cirface.com/hs-fs/hubfs/Cirface/%5BCirface%5D%20Logo%20and%20Branding/Cirface_Blue%20Yellow%20-%201920.png?width=150&height=60&name=Cirface_Blue%20Yellow%20-%201920.png)](https://help.cirface.com/en/knowledge?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new) - [Contact us](https://cirface.com/contact) [Contact us](https://cirface.com/contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Cirface Knowledge Base](https://help.cirface.com/en/knowledge?hsLang=en) 2. [Services Onboarding](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en) 3. [Project Delivery & Engagement](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en#project-delivery-engagement) May 3, 2025 # Workflow Onboarding & User Acceptance Testing (UAT) ## Learn what happens once your Asana workflows are built and how Cirface supports user onboarding, testing, and final adjustments before go-live. Once your workflows have been designed, approved, and built inside Asana, we enter the **Workflow Onboarding & User Acceptance Testing (UAT)** phase. This is where your broader team gets introduced to the new system, learns how to use it, and tests the new process before you fully go live. --- #### Who’s Involved at This Stage - **You (the client):** Primarily your team members who were *not* involved in Discovery or Design - **Us (Cirface):** We facilitate onboarding, run training sessions, and monitor adoption - **Workflow Champions/SMEs:** They remain closely involved to support internal rollout and approval --- #### What Happens During UAT ### 1. **Team Onboarding & Training** We begin by introducing the broader team to: - What the new process is - Why it was created - What their specific role in the workflow looks like This training session includes a walkthrough of the Asana setup, the updated process, and hands-on testing of the workflow. --- ### 2. **Live Process Testing** Team members are invited to run through the workflow inside Asana using real or test data. This includes: - Creating and completing tasks - Triggering rules or automations - Submitting or moving work through the flow - Collaborating within projects and using assigned custom fields --- ### 3. **Monitoring & Feedback Window** We provide a structured testing window—typically 1 to 1.5 weeks—to allow users to: - Try the new process - Ask questions - Submit feedback During this time, we: - Monitor usage - Track adoption metrics - Identify any stumbling points - Support questions in real-time (or via office hours/Q&A) --- ### 4. **Refinements** At this stage, it's normal for teams to: - Misuse or overlook certain features - Ask for slight tweaks to naming, layout, or steps - Need clarity on rules or roles We will support **minor adjustments** only, such as: - Renaming custom fields - Updating a form question - Adjusting task instructions or project descriptions We will **not** make structural changes or redesign workflows. This is no longer the revision phase. --- ### 5. **Final Sign-Off** Once your team has tested the workflow and your Workflow Champion (or key stakeholder) confirms adoption and satisfaction, we move to: - Mark workflows as final - Confirm readiness for rollout - Transition into live use and training documentation handoff This signals that your system is officially live inside Asana. --- #### Why This Phase Matters User acceptance testing allows us to: - Catch small but impactful friction points - Prepare your team for rollout without surprises - Ensure users understand their place in the workflow - Solidify ownership and reduce resistance during adoption This is not about redesigning the workflow—it’s about ensuring the one we’ve built *works* for your people. - [Cirface FAQs: Pricing, Training, Support, and More](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#main-content) - [Getting Started](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#getting-started) - [Pricing & Billing](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#pricing-billing) - [Training & Learning Paths](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#training-learning-paths) - [Support & Post-Implementation Resources](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#support-post-implementation-resources) - [Service Details & Deliverables](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#service-details-deliverables) - [Region & Scheduling](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#region-scheduling) - [Asana License Management](https://help.cirface.com/en/knowledge/asana-license-management?hsLang=en#main-content) - [License Procurement & Ordering](https://help.cirface.com/en/knowledge/asana-license-management?hsLang=en#license-procurement-ordering) - [License Onboarding & Account Access](https://help.cirface.com/en/knowledge/asana-license-management?hsLang=en#license-onboarding-account-access) - [SSO, SCIM, and Security Setup](https://help.cirface.com/en/knowledge/asana-license-management?hsLang=en#sso-scim-and-security-setup) - [Seat & License Management](https://help.cirface.com/en/knowledge/asana-license-management?hsLang=en#seat-license-management) - [Sales & Demo Resources](https://help.cirface.com/en/knowledge/sales-demo-resources?hsLang=en#main-content) - [Pre-Call Prep](https://help.cirface.com/en/knowledge/sales-demo-resources?hsLang=en#pre-call-prep) - [Product & Services Overview](https://help.cirface.com/en/knowledge/sales-demo-resources?hsLang=en#product-services-overview) - [Buyer FAQs & Decision Support](https://help.cirface.com/en/knowledge/sales-demo-resources?hsLang=en#buyer-faqs-decision-support) - [Services Onboarding](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en#main-content) - [Post-Signature Welcome](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en#post-signature-welcome) - [Kickoff Prep & Discovery](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en#kickoff-prep-discovery) - [Project Delivery & Engagement](https://help.cirface.com/en/knowledge/services-onboarding?hsLang=en#project-delivery-engagement) - [Enterprise Admin Enablement](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#main-content) - [Security & Compliance Controls](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#security-compliance-controls) - [Organization Settings & Configuration](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#organization-settings-configuration) - [AI Security & Compliance](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#ai-security-compliance) - [Migration & Upgrades](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#migration-upgrades) - [Training & Adoption](https://help.cirface.com/en/knowledge/training-adoption?hsLang=en#main-content) - [Executive Visibility](https://help.cirface.com/en/knowledge/training-adoption?hsLang=en#executive-visibility) [![Chill listening crop-3](https://help.cirface.com/hs-fs/hubfs/Cirface/%5BCirface%5D%20Logo%20and%20Branding/Cirface_Blue%20Yellow%20-%201920.png?width=60&height=24&name=Cirface_Blue%20Yellow%20-%201920.png "Chill listening crop-3")](https://cirface.com/) [mailto:info@cirface.com](mailto:info@cirface.com) Copyright © 2025, Cirface