--- title: Asana Data Retention & Recovery Policies description: Understand how Asana handles deleted content, retention timelines, and what recovery options are available for enterprise admins. --- [Skip to content](https://help.cirface.com/en/knowledge/data-retention-recovery-policies#main-content) English Show submenu for translations [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new?hsLang=en) [![Cirface\_Blue Yellow - 1920](https://help.cirface.com/hs-fs/hubfs/Cirface/%5BCirface%5D%20Logo%20and%20Branding/Cirface_Blue%20Yellow%20-%201920.png?width=150&height=60&name=Cirface_Blue%20Yellow%20-%201920.png)](https://help.cirface.com/en/knowledge?hsLang=en) Open main navigation Close main navigation - English Show submenu for translations - [Submit a Support Ticket](https://help.cirface.com/en/knowledge/kb-tickets/new) - [Contact us](https://cirface.com/contact) [Contact us](https://cirface.com/contact) How can we help you? - There are no suggestions because the search field is empty. 1. [Cirface Knowledge Base](https://help.cirface.com/en/knowledge?hsLang=en) 2. [Enterprise Admin Enablement](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en) 3. [Security & Compliance Controls](https://help.cirface.com/en/knowledge/enterprise-admin-enablement?hsLang=en#security-compliance-controls) May 4, 2025 # Asana Data Retention & Recovery Policies ## Understand how Asana handles deleted content, retention timelines, and what recovery options are available for enterprise admins. #### What Happens to Deleted Data in Asana? When you delete content in Asana, it’s not immediately destroyed—it enters a soft-delete state for a limited period depending on the object type. ### Tasks - **Can be restored by users** from the “Deleted Items” tab in their sidebar (if recently deleted) - Once permanently deleted, **they cannot be recovered** ### Projects, Portfolios, Messages - **Only Admins or the person who deleted the object** can recover it - Must be restored within **30 days** ### Teams and Custom Fields - Can also be restored by Super Admins via the **Admin Console** (within the retention window) --- #### System-Wide Data Retention Defaults - **Soft-deleted content:** Retained for up to **30 days** before being permanently deleted - **Permanently deleted content:** Cannot be recovered by Asana or any third party - **Asana internal backups:** Maintained for disaster recovery, not for individual restoration Asana does not support custom retention policies or legal hold capabilities. --- #### Account Deletion and Data Retention When a user is fully removed from an organization: - Their assigned tasks remain in the workspace - Their profile name changes to “Former user” - Admins can still reassign ownership or rehome projects before deletion - No automatic deletion of content unless explicitly deleted --- #### Enterprise Guidance To ensure recoverability: - **Avoid immediate deletion** of users or projects—first reassign ownership - **Use a service/configuration account** for rule ownership and automation to avoid losing access - **Encourage teams to archive projects, not delete them**, unless absolutely necessary - If you need audit trail capabilities, consider enabling the **Audit Log API** (Enterprise+ only) --- #### Backup and Export Options Asana does not currently offer: - Custom backup scheduling - Point-in-time restore - Full database exports However: - Projects can be **exported to CSV** for manual backups - Enterprise teams using integrations like Splunk or Panther can **log activity events externally** - [Cirface FAQs: Pricing, Training, Support, and More](https://help.cirface.com/en/knowledge/cirface-faqs-pricing-training-support-and-more?hsLang=en#main-content) - 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